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A bordo

You’ll spot our coaches due to their distinctive blue and yellow branding.


Though sometimes we may use a subcontracted coach (or bus), but they'll have a sign in the windscreen/dash area and the driver will make an announcement letting you know it's our service. If you're still unsure though, the driver will be happy to help.


megatrain services are operated by our partner East Midlands Railway and carry their own branding.


megabusplus is a coach and train combination, where passengers will transfer to an East Midlands Railway on journeys to and from London.

Sure. You can bring cold food, cold drinks and hot drinks that have a lid on. Por motivos de seguridad, no podemos permitir subir comida caliente a nuestros autobuses.

Most of our coaches have free Wi-Fi, on board charging points, air-con and an onboard toilet. These are subject to availability and connection.


megatrain se ofrece a través de Abellio, y los servicios de tren son prestados por East Midlands Railway. These modern trains are air-conditioned and have on board toilets and refreshment facilities available on most services. Ningún servicio de megabus realiza paradas de descanso.

We try to make sure that all megabus journeys are operated by coaches that have on board toilets.

Wi-Fi and charging points are subject to availability and connection. We won't be able to give refunds if Wi-Fi and/or charging points are unavailable.


megatrain se ofrece a través de Abellio, y los servicios de tren son prestados por East Midlands Railway.

We're a big lover of animals. But we're unable to carry dogs or other animals, with the exception of trained assistance dogs that allow disabled customers to perform necessary activities. Los perros de asistencia deberán llevar el arnés correspondiente y estar bajo el control directo del cliente en todo momento.

All young persons must travel accompanied on megabus who are aged

• 14 años o menos para viajar de día

• 15 años o menos para viajar de noche

We don't assume any duty of supervision for young people travelling on our services. Young people under 18 travelling alone can't book journeys involving a change of coach, travel any time between midnight and 05:00 - or international travel.

Para viajes entre las 05:00 y la medianoche

  • a maximum of one child, aged 3 years old or under, can travel for free on megabus day services only with each fare paying adult. They aren't guaranteed a seat unless a journey has been booked for them. Children travelling for free can't occupy a seat if it's needed by a a fare paying passenger. 
  • Los niños menores de 14 años deben viajar acompañados de un pasajero mayor de 16 años
  • young people aged between 15 and 17 years inclusive may travel without an adult only if a person with parental authority has confirmed in writing to megabus that the minor may do so, is able and equipped to make the journey in question, alone and without supervision.

Para viajes entre la medianoche y las 05:00

  • Por cada adulto con billete podrá viajar gratis un niño menor de 3 años, como máximo. They aren't guaranteed a seat unless a ticket has been brough for them. Children travelling for free can't occupy a seat if it is needed by a fare-paying passenger.
  • Los niños menores de 15 años deben viajar acompañados de un pasajero mayor de 18 años
  • young people aged 16 or 17 years may travel without an adult, but only if a person with parental authority has confirmed in writing to megabus that the minor may do so, is able and equipped to make the journey in question, alone and without supervision.

 

Los jóvenes que viajen sin acompañante deberán llevar un documento de consentimiento en todo momento mientras viajen en los servicios de megabus. Este deberá presentarse junto con el número de reserva al conductor o a cualquier otro miembro del personal de megabus al subir a bordo y cuando se solicite.

Si no encuentras la respuesta a tu pregunta, envíanos un email a:  

 [email protegido] and we'll aim to get back to you within 72 hours.

If your query is about an existing megabus booking, please remember to give us your booking reference number when you first contact us.